More Ticketinformation

If you prefer to pay by wire transfer, we will send you a confirmation of your booking with invoice upon receipt of your order. Payment of the invoice must be received on the specified bank account within two weeks. The tickets will be mailed to you once your payment has been received. If you pay by direct debit or credit card, tickets will be sent out after 6 April.

Your concert tickets also count as valid tickets on the Rhein Sieg Transit Authority ("VRS"). They entitle you to travel on any line in the transit network from four hours before the concert begins. Your return trip must be completed by 10 am the next morning.

Any remaining tickets can be purchased from the box office at the place of performance one hour before the concert begins.

Children of three years and up, students and trainees not older than 30 years, disabled people, military service/alternative service personnel and unemployed persons are entitled to a 50-percent discount on all tickets. As proof of your eligibility, please present a valid ID to the usher at the entrance door.

The prices printed in this booklet are inclusive of BONNTICKET handling fees and the flat charge made by the VRS for use of its routes, which together account for  €1.43 per ticket.Advance booking offices will charge 10 percent of the ticket price as a booking fee.
For written and phone reservations, BonnTicket charges an additional processing an shipping fee of EUR 2.50 for each order, or EUR 4.90 in the case of online bookings via the internet (involving shipping charges). If you wish your tickets to be sent by registered mail (optional), BONNTICKET will charge a flat fee of € 6,90 per order.

Concert tickets cannot be returned or exchanged even when orders are only partially fulfilled. No responsibility is assumed for alterations in the programs, performers, dates or venues. Such changes do not automatically entitle buyers to return their tickets. Only when an event is cancelled altogether will the purchase price be refunded upon presentation of the ticket within a two month period.

Latecomers are only admitted during breaks in the concert.